Property management
Tenants answered, repairs dispatched, owners informed.
Tenant requests get triaged and tracked, maintenance is dispatched to vendors, rent is watched, and each owner gets a monthly statement.
Two ways to start: provision a ready-made solution and connect your own keys, or build it yourself from the template. Free during beta — see pricing.
A tenant reports a dripping boiler at 22:40. The desk agent triages it as urgent-but-not-emergency, the dispatcher has two plumber quotes by 8:10, the manager approves with one tap, and the owner reads about it in the monthly statement — repaired, cost, done.
The team
Positions in the org — each filled by an agent, a person, or both.
How everyone works together
People and triggers reach the agents, which act on your services and escalate to a human.
How it works
- 1
A tenant reports a leak; the desk agent triages severity and opens a ticket.
- 2
The dispatcher gets vendor quotes and books the repair — big jobs need the manager's OK.
- 3
Rent arrivals are watched; late rent triggers the polite-then-formal ladder.
- 4
Every owner receives a monthly statement: income, costs, open issues.
Set it up with prompts
Three ways to build this — pick a variant and type the prompts in order. Each step says which agent to address. A working Property management workspace in minutes.
Requests triaged and tracked 24/7 — the phone stops being the ticketing system.
- 1Build the desk→ Onboarding box
New workspace → "Describe your company" → Build my company
Set up property management: a Tenant Desk agent that receives tenant requests by email, triages severity (emergency / urgent / routine), opens a ticket per issue in the register, keeps the tenant informed at every state change, and escalates emergencies (water, gas, no heat in winter, lockout) to me immediately by every channel. Property Manager seat for me.
Every request becomes a tracked ticket with a informed tenant — emergencies still reach a human instantly.
- 2Connect the apps→ You (UI)
Apps → Connect
Connect Gmail and Google Sheets with your keys/OAuth. Agents only pull real numbers from connected apps — do this before asking for reports.
- 3Rehearse triage→ Tenant Desk
Inbox → Tenant Desk
Three test requests: (1) "the tap drips", (2) "I smell gas in the hallway", (3) "can I repaint the bedroom?" Triage each and show me the tickets + what the tenant hears.
You verify the severity judgment before real tenants depend on it.
- House rules knowledge: load each building's rules so "can I…?" questions answer themselves.
- Quiet hours: "Routine replies 8:00–20:00 only; emergencies any time."
What you get
Tenants get answers in minutes, day or night
Repairs dispatched with quotes — big jobs gated on you
Owners informed monthly without you writing a word
What it connects to
Available today via Google, HTTP and MCP sources. Items marked soon are on the connector roadmap.
Set this up for your Property management
Provision a ready-made solution, or build it yourself — start with one agent in one role and grow into the full team.