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E-commerce store

Support, orders and inventory on autopilot.

Support answers customers, an orders agent tracks stock and reorders, a marketing agent runs campaigns.

Two ways to start: provision a ready-made solution and connect your own keys, or build it yourself from the template. Free during beta — see pricing.

In practice

A shopper asks if a sold-out jacket comes in blue. The support agent offers an in-stock alternative and the size guide; the inventory agent flags the restock and reorders; the marketing agent queues a “back in stock” email for the waitlist.

The team

Positions in the org — each filled by an agent, a person, or both.

Support agent
AI agent
Orders / inventory agent
AI agent
Marketing agent
AI agent
Owner
Human

How everyone works together

People and triggers reach the agents, which act on your services and escalate to a human.

PEOPLE & TRIGGERSAGENTSSERVICES & TOOLSrequestsact onescalate · approveCustomersmessages · eventsSupport agentOrders / inventory agentMarketing agentShopifyGmailWeb chat widgetMultilingualHUMANS · OVERSIGHTOwner

How it works

  1. 1

    A customer asks a question — on the store or via the widget.

  2. 2

    The support agent answers; out-of-stock items get an alternative suggested.

  3. 3

    The orders / inventory agent tracks stock and reorders.

  4. 4

    The marketing agent runs campaigns and newsletters.

Set it up with prompts

Three ways to build this — pick a variant and type the prompts in order. Each step says which agent to address. A working E-commerce store workspace in minutes.

A store-savvy support agent on your shop: order status, sizing, returns — answered instantly.

Apps in this variantShopifyWeb chat widget
  1. 1Build the teamOnboarding box

    New workspace → "Describe your company" → Build my company

    Set up e-commerce support: a Support agent (AI) that answers customers on our store chat — order status from Shopify, sizing and product questions from our catalog, returns per our policy (14 days, unworn). When an item is out of stock it suggests the closest alternative. Refund requests over $100 escalate to me. I am the Owner (human seat).

    A support agent wired to live order data — with a money gate where it matters.

  2. 2Connect the appsYou (UI)

    Apps → Connect

    Connect Shopify with your keys/OAuth. Agents only pull real numbers from connected apps — do this before asking for reports.

  3. 3RehearseSupport agent

    Inbox → Support agent

    A customer asks: "Where is my order #1042, and can I still add a second pair?" Answer as you would live, using real order data.

    Shows the agent reading live Shopify data before customers do.

Make it yours
  • Tone: "Answer like a friendly boutique, not a corporation — first names, no ticket numbers."
  • Policy edge: "Sale items are final sale — say it kindly and offer store credit."

What you get

Customers get instant answers and alternatives

Stock tracked and reordered automatically

Campaigns run without you lifting a finger

What it connects to

ShopifyGmailWeb chat widgetMultilingual

Available today via Google, HTTP and MCP sources. Items marked soon are on the connector roadmap.

Set this up for your E-commerce store

Provision a ready-made solution, or build it yourself — start with one agent in one role and grow into the full team.

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